Default Login 1. When connecting all 16 channels through RTSP, you will not be able to access the NVR’s video feeds through the use of the system’s Web Viewer program, C3 CMS, or mobile. 0. If you include the incorrect version or more than one version on the USB, the. . Pathfinder Setup at a VMAX A1 Plus To set up a PathFinder connection at a VMAX A1 Plus: 1) Log in to your VMAX A1 Plus as the Administrator. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. The feature is available for all MEGApix ® single-sensor IP cameras as well as VMAX IP Plus NVRs. M. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. At the DVR itself, log in as an Admin, right-click with your mouse, and select Menu > Network > Network. This may cause issues with capturing video. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. If you wish to modify or create a new user, then it must use the above password requirements. Brand: Digital Watchdog | Category: DVR | Size: 2. 1. Insert your replacement hard drive and replace the four mounting screws to. Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. Complete the form below and a DW ® technical support representative will be in touch or check the status of your existing support ticket. Host an Amazon Hub. Note: It is recommended that you are onsite when troubleshooting network issues. To set up Email Notifications for a VMAX® DVR: If you have not already logged in to the unit as the Administrator, at the recording unit, right-click with the mouse and enter the User ID and Password of the Administrator profile to log in. 2. 17499. DW Resource Library. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. If you're still having trouble or need more information, please call us today at (866) 446-3595. 1. com digital-watchdog. This DVR features one HDD bay and comes. To learn more about the VMAX A1 G4 solutions, click here. If the HDD temperature is exceeding 65o C, shut down the VMAX A1 Plus and allow ample time for the unit to cool. Forum. To enable Pathfinder: At the VMAX® A1, log in as the Administrator. (64 pages) DVR Digital Watchdog VMAX AND CORE DW-VACB2T Manual. Note: If you are experiencing recording issues with your VMAX® IP Plus and do not believe that it is due to the system recording settings, check out Troubleshooting Recording Errors For A VMAX IP Plus. Press Releases. Connecting To A Site. 1. Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. Table of Contents. Case Studies. It is suspected that this may be caused by the DVR system’s function. Enquire your vendor for repair. This simplifies the requirements needed to adjust camera settings and to control PTZ cameras directly from the DVR or from a. The VMAX A1 Series DVR archives and stores camera video to its local hard drive as cameras stream video. Digital Watchdog DW-VG494P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, Black. Under the Camera Management tab, locate and click on the Advanced button. Digital Watchdog Knowledge Base . If you're still having trouble or need more information, please call us today at (866) 446-3595. Scroll down the product page of your unit and locate the. Connect External Devices Follow the diagram below to connect all necessary external devices to your DVR. 0 or newer. Stage 2 – Product End of Life (EOL): The product has been discontinued and. Hd over coax dvrs (2 pages) DVR Digital Watchdog HDF1212E User Manual. From 2. By default, the HTTPS Port will be set to Port 443. “VMAX” applies to the VMAX Series (Legacy), 960H applies to the VMAX 960H Series and VMAX Flex Series, and VMAX A1 applies to the VMAX A1 Series (2. 3595 / Fax: 813. 0. In the event of System errors, software corruption, or display issues, Recovery Firmware files can be applied as a final troubleshooting step. 1 MP) VMAX A1 Plus Series (5 MP) Troubleshooting. 9ch w/4 PoE 12ch w/8 PoE 16ch w/16 PoE DW-VP9P DW-VP12P DW-VP16P DW-VP92T4P DW-VP123T8P DW-VP163T16PPush notifications for DVRs running this firmware is available only with the DW VMAX Plus app. 52 Last Edit: November 9, 2021 Known Issue. 1. It may cause electric shock or fire if the repair is not done properly. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). Staff Login. Please complete and submit a request form through the Digital. VMAX A1 Plus Series . If the VMAX® IP Plus does not begin to detect motion and record video, further troubleshooting is necessary. Right-click with the mouse and select Setup Menu. Acquire the up-to-date firmware file from the Digital Watchdog Resource Library. This article will outline the information required for a Password Reset Form. Solution. Up the Coax (UTC) remote configuration is available with all compatible cameras. This article explains how you can troubleshoot this issue. Premium entry level real-time dvr (62 pages) DVR Digital Watchdog VMAX960H CORE User Manual. However, cameras that are sold in a ‘bundled system’ may not function properly as they are. Click the Check button to prompt the HDD Health Check window. 64 Older Firmware Version: v1. 2. X Corp. Step 1: Configuration. VMAX® A1 Plus™ Universal HD over Coax 8-Channel Digital Video Recorder Find a Reseller Request a Demo Contact Us FAQs. SSF footage. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. net as the server. 83-v5. VMAX Flex 4- and 8-Channel Firmware v3. From the HDD Menu, check the Capacity and Free Space of the hard drive. Press QR icon next to the Host field. Click the OK button, then select Yes for the confirmation pop-up. Next, click the “Setup” button for the 2nd. com digital-watchdog. Digital Watchdog VMax+/VMaxA1 DVR Installation Manual V 1 . How to Reset the PoE Ports at the VMAX® IP Plus. 0. Supported / Affected Devices: VMAX® Series (Legacy)This article will outline how to test a NIC for a VMAX standalone unit using a Macintosh OS computer. 2. DW University. Listen. 264 digital video recorder with the full manual from Advance Alarms. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. 2. If you include the incorrect version or more than one version on the USB, the. Next, click on “Network” and select the “Pathfinder” menu. DW Spectrum ® addresses all the primary limitations of managing enterprise-level HD video while boasting the industry’s lowest total cost of deployment and ownership. DW Spectrum Support and Troubleshooting. The Real Time Streaming Protocol (RTSP) uses TCP communication for an end-to-end connection between devices. Maintenance (5) VMAX IP PLUS (71) VMAX A1 Plus (51). By default, the machine should log in with username admin and an empty password field. Get free expert DIY tips, handy support, troubleshooting help & repair advice for all Digital Watchdog products. In the Ai-RGUS dashboard, in the Device Manager, click the Download on-premises installer button to download the download the latest. Webinars. The New Connection screen will display. 0. Refresh the web page and log in to the Web. 37512 If you're still having trouble or need more information, please call us today at (866) 446-3595. Contents Introduction 3 Workflow 4 Installation Worksheet 5 Default DVR Login 6. Help Desk Software by HappyFox. If you make a mistake, click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. DW’s CCIP (Closed Circuit Internet Protocol) camera and recorder encryption is an exclusive DW technology that provides an encrypted RTSP stream between the camera and the recorder , assuring users their cameras, recorders, and data are secured. DW Spectrum - FQDN or Allowlist for DW Cloud Access. Default Settings. 1 MP) VMAX A1 Plus Series (5 MP) VMAX IP Plus; DW Compressor Series . Get help from Digital Watchdog’s Technical Support professionals. Unauthorized Dealer Policy. 1MP)Navigate to the System Information menu. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. Real-time 960h recording (113 pages) DVR Digital Watchdog VMAX480 User Manual. Related Articles. Staff Login. DW-VP16xT16P. • DW-VG492T4P - 2TB internal storage. 0. Replace the four screws at the back panel of the NVR to secure the top cover. DW® Logo Merchandise. The DVR is a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. DW® | Complete Video Surveillance SolutionsDW-VMAX, DW-VF, DW-VF960H, DW-VC, DW-VMAX960H, DW-VMAX480: System time inaccuracy: Time records affected; outdated/discontinued product. Quickly find and download information about our products, including. C3 CMS Release Notes - 2023 (1) DW Blackjack Release Notes (1) DW IP Finder Release Notes (2) MEGApix IP Camera Release Notes (10) Mounting Accessories and Hardware - 2023 (1) Product Announcements - 2023 (5) VMAX Recorder Release Notes - 2023 (2)Phone: 866. Advance Alarms - Oklahoma's 100% Independent Alarm CompanyDW Mobile Plus™ for iPad and iPhone devices is a free app that works seamlessly with Digital Watchdog’s popular DW Spectrum® IPVMS, VMAX® IP Plus™ NVRs and VMAX® A1 Plus™ DVRs. Fcc Information. net or dwddns2. 54 Previous Firmware Version: v1. 3595 [email protected] Tags. Login. 1. User/Password: (the DVR model – vmax960, vmaxflex, vmax480, etc. Default Password: <blank>. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . Get help from Digital Watchdog’s Technical Support professionals. Click the Check button to prompt the HDD Health Check window. The Advanced Camera Management menu will display. 0. The VMAX A1 Series DVR archives and stores camera video to its local hard drive as cameras stream video. Quickly find and download information about our products, including manuals and documentation to install and get the most. Webinars. Customer Login. 1. 12:. Neste pdf, atopará instrucións detalladas sobre como instalar, configurar e operar o seu equipo, así como consellos de seguridade e solución de problemas. Please complete and submit a request form through the Digital. 1. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. 2. • DW-VG492T4P - 2TB internal storage. VMAX 960H Flex Manual. 1. 3595 : sales@digital-watchdog. The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . In the app, locate the Push Notification or Push Set toggle settings (below the viewing channels. Password. 4. For Immediate Release . High CPU Usage Troubleshooting. Default User ID: admin Default Password: <blank> 2) After logging in as the Administrator, right-click in the Live View area and select “Menu”. Summary of Contents for Digital Watchdog VMAX A1 G4 DW-VA1G44. Troubleshooting. This delay in communication often results in the DVR becoming caught in a state of constant reboot. tv. 9 * Digital Watchdog DW-VMAX 4 20111214_2040_1_2_1_1_55 * Digital Watchdog DW-VMAX 8 2. VMAX A1 Plus and VMAX A1 G4 recording units can be configured to send out email notifications through an Internet connection when specified events are detected by the recorder, such as motion detection, video loss, S. The VMAX IP PLUS™ is an easy to use PoE NVR that allows you to go from power up to monitoring in less than three minutes! The VMAX IP PLUS™ is available in 4-*, 8-* and 16-channel models with bonus management for up to *five additional channels. The Digital Watchdog Support KB is currently undergoing construction. 264 hd-sdi 1080p resolution digital video recorder (85 pages) DVR Digital Watchdog Vmax960-8 User Manual. DW Forum. From 3. 1. However, cameras that are sold in a ‘bundled system’ may not function properly as they are intended to be used. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. These recorders are designed to provide exceptional performance, ease of use, and scalability. 52). Note: It is recommended to troubleshoot recording issues directly at the DVR with a connected display monitor and USB mouse. by Digital Watchdog. Audio1 = Audio-In RCA Port 1) Use 2-Way Audio – enable. New PTZ camera support: DWC-MPTZ830XW, DWC-MPTZ336XW. Note: If you have not completed the Network set up process, please read the following article most relevant to your DVR model: Network Setup For A VMAX DVR. By forwarding ports. Summary of Contents for Digital Watchdog VMAX A1 Plus DW-VA1P41T. The Digital Watchdog VMax A1 2. Related Digital Watchdog VMS Apps: C3CMS. This will allow you to use and control the user interface (UI) of the recording unit. To register a new device, use the dropdown to select Digital Watchdog VMAX. 2. 1. Complete the form below and a DW® representative will be in touch. 0. troubleshooting and much more. Help Desk Software by HappyFox. It insures more than 850mn accounts at 4,700 lenders, and is charged with finding a. Second Generation VMAX® IP Plus Series (S/N begins with “NP”) Last Firmware Version – v1. 160 and Gateway – 192. Page 1 Quick Start Guide Quick Start Guide STEP 1 – CONNECTING THE DVR STEP 2 – POWERING UP THE DVR 1. This DVR features two HDD bays but does not include an. Real-time 960h recording (113 pages) DVR Digital Watchdog VMAX480 User Manual. In the event of an issue, the recording unit can be. DVR Digital Watchdog VMAX HD User Manual. VMAX IP Plus Network Troubleshooting. If you are receiving a “Bandwidth Limit Error” message on your VMAX® IP Plus, the total throughput of all cameras connected with your NVR is exceeding the 80 Mbps limit. See the product’s specifications at the end of this manual for more information. (113 pages) DVR Digital Watchdog VMAX AHD CORE DW-VAC44 User Manual. Provide the device’s IP address, port, username, password, hardware type, etc. 1. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. 888. net or dwddns2. Attach the power supply cable and SATA cable to the new hard drive. DW® Logo Merchandise. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. Case Studies. Requesting a Password Reset. Click the Search button to scan the network for connected cameras. Complexity: Medium to High. Help Desk Software by HappyFox. Skip to content Agent Portal. Replace the top cover of the unit. Supported/Affected Devices. 2. Get help from Digital Watchdog’s Technical Support. This DVR features two HDD bays and comes configured. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. The discovered cameras will display their Protocol, IP Address, and Model information. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). Stay current with all DW® solutions at: Router 1 3 2 DW’s CCIP (Closed Circuit Internet Protocol) encryption is an exclusive DW technology that provides an encrypted RTSPThe DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. Last Edit:. This article will outline the information required for a Password Reset Form. 0. 1. 1. DW® VMAX IP G4 NVRs. DW Forum. Acquire the up-to-date firmware file from the Digital Watchdog Resource Library. Troubleshooting Video Loss For VMAX IP Plus-----Affected Roles: Administrator. 1 MP). My Watchdog. 446. Related Manuals for Digital Watchdog Vmax 960 H. 1. 1. DW Blackjack Servers. Digital Watchdog VMax Flex DW-VF8 User Manual (122 pages) H. Vmax ip plus series (2 pages) DVR Digital Watchdog VMAX IP PLUS DW-VP9P Quick Start Manual. With DW Spectrum ® IPVMS, you provide your team with the power to network video solutions for any type of project, for use by anyone, on any device. Click on the Security tab, then click the Custom Level button. Specify any other additional Event types that the user will be notified. The reset will default it to factory, which is No Password at all. To check ActiveX in Internet Explorer: Launch the Internet Explorer application. It may cause electric shock. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. Phone: 866. Simply download the app and type in your DW Spectrum’s IP address or NVR’s IP Address/URL, port, user. Date Created: March 2, 2020-----Recording Errors. The feature is available for all MEGApix ® single-sensor IP cameras as well as VMAX IP Plus NVRs. Please update your browser to the latest version on or before July 31, 2020. Download it for free and get started with your security system. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. The camera then encrypts its RTSP stream a second time using TLS, using the encryption's user ID and password. VMAX® A1 PLUS™ SERIES DVRS. When paired with the revolutionary. 0 or newer. Software Version: v1. Quickly find and download information. 168. VMAX IP Plus Series. Right-click in the Live View area, then select “Menu”. Digital Watchdog recommends avoiding connecting an external PoE switch directly to the VMAX IP Plus as this may potentially damage the system. Last Edit: March 3, 2021----- Live Stream Latency. To use the viewing functions of Pivot CMS, each recording unit must have their own. * Digital Watchdog VMAX Web Viewer * Digital Watchdog DW-VMAX 16 2. 2. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. However, it is highly recommended that you contact Digital Watchdog Technical Support prior to opening the recording unit as our company policies may have changed since your last contact. 1 2. 2. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. The DW Mobile Plus mobile application can be downloaded and installed from the mobile application store of most Android and iOS devices. Replace the four screws at the back panel of the DVR to secure the top. Title Type Release Notes Version Update Date Compatibility Size; ACS v2. (87 pages) DVR Digital Watchdog VMAX A1 DW-VAONE 41TB User Manual. 45-v3. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. 3. 168. Contact Tech Support. First Generation VMAX® IP Plus Series (Discontinued/Replaced) (S/N begins with “VP”) Last Firmware Version – v1. 3. See full list on support. Digital & Multimedia Evidence (DME) solutions provided by Larry A. Troubleshooting articles for the VMAX IP Plus SeriesView recent Digital Watchdog questions, problems, & answers. Vmaxd1 advanced h. DW-VMAX480 = VMAX480. To verify that the currently installed firmware version is up-to-date on your recording unit, you may either check the unit’s web page (under the Software tab) or. Help Desk Software by HappyFox. Installing the Digital Watchdog App for Computer. Please update your browser to the latest version on or before July 31, 2020. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. 1 MP) VMAX IP Plus Series . Next, click on “Network” and select the “Pathfinder” menu. Complexity: Medium to High. After logging in as the Administrator, the VMAX A1 Plus will display the Live View for all connected cameras. VMAX IP Plus Series. Get help from Digital Watchdog’s Technical Support professionals. TCP: 80, 9010-9011; UDP: Set Up a Port Forward for a Digital Watchdog DW-VMAX 8 DVR. Right-click in the Live View area, then select “Menu”. The DVR can be connected to 16 cameras simultaneously and features an audio input and output, as well as a sensor input and. Click on the Security tab, then click the Custom Level button. 0. You can do a check of the ports using whatever port checking tool you like, and they come back as closed. This software for Mac, Linux, and Windows OS has many features which we have discussed in the characteristics section of the article. 52) VMAX® A1 Plus™ 16-channel (v1. Supported / Affected Devices: VMAX® A1 Plus Series . Digital Watchdog will not be liable for the loss of data or consequential damages resulting from replacing a hard drive. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Follow the instructions below to update the DVR to the latest firmware build: Download the latest firmware version for the DVR. Get help from Digital Watchdog’s Technical Support professionals. 3. Second Generation VMAX® IP Plus Series (S/N begins with “NP”) Last Firmware Version – v1. (127 pages) DVR Digital Watchdog VMAX 480 Quick Start Manual. Complexity: Medium to High. The VMAX ® A1 G4™ DVRs are available in 4-, 8- and 16-channel models with up to 32TB of storage. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. 64, VMAX A1 G4 v1. Note:It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. net or dwddns2. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). APP. The Network Video Recorders (NVR) of the VMAX® IP Plus Series have a maximum throughput of 80 Mbps. SSF footage file that you want to use, then click the Pause button on the toolbar. Download the recovery firmware files from the link above. On the Network menu, the DVR will be set to a DHCP (dynamic) Network Type and is set to IP Address - 192. Write a review. * Always back up the database and license key information before upgrading to newer build or. Enable the “Use Pathfinder. Digital Watchdog has a lot to share about the latest version of their dynamic DW Spectrum® IPVMS, new MEGApix® CaaS edge cameras powered by DW Spectrum® IPVM. Instead, connect the PoE switch to the router,. DW® Logo Merchandise. Quickly find and. DW Spectrum - FQDN or. Phone: 866. Supported / Affected Devices: VMAX® Series (Legacy)Home > DW Product Help > DW Recording Servers > DW Standalone Units > VMAX A1 Series > Troubleshooting > Recovery Firmware For The VMAX A1 (2. Troubleshooting articles for the VMAX IP Plus Series How to hard reset digital watchdog DVR. 9262 sales@digital-watchdog. In the Network menu, click the Maintenance button, then select HTTPS/Certificates. 52. This feature enables the analog Star-Light Plus™ camera to automatically change between color images during daylight or well-lit situations, then switch to a monochrome (black & white) image during night or low-light. With DW Spectrum ® IPVMS, you provide your team with the power to network video solutions for any type of project, for use by anyone, on any device. Connect all necessary cables to the DVR 4. The VMAX A1 PLUS series features hybrid DVRs that support both analog and IP cameras, making it an excellent. Click on the Security tab, then click the Custom Level button. Product description. Part 1: VMAX Plus Mobile App Setup. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. Password. On occasion, recording issues may arise as a result of. Digital Watchdog engineering has discovered an issue where the VMAX A1 Plus™ is prevented from communicating with our Pathfinder (P2P) service in a timely manner. Get help from Digital Watchdog’s Technical Support professionals. 3 VMAX A1 G4™ DVR 1. DW Resource Library. Check Firmware Version Log in to the VMAX® IP Plus as the Administrator or as a user with administrator rights. VMAX® IP Plus™ is an easy to use PoE NVR that allows you to go from power up to monitoring in less than three minutes! UNLIKE ANY OTHER™!. DW® Logo Merchandise. Quickly find and download information about our products, including.